Our service is personal, not automated. Not sure which numbers to give? Send all you see on the casing and we'll check for you.

Codes for AUDI factory radios can take a little longer to supply as they are obtained from our VAG partner and the cost is £14.95.

We usually succeed in responding by email with your code within 1-2 hours.

After submitting the form, you will be forwarded to our Payments Page. Your request will not be actioned until payment is received. Our service is inexpensive but it is not free. We aim to give a good service with the assurance of our money-back guarantee: If we are not able to supply the factory-set code for your unit, we promise to refund you less 95p to cover payment processing.

With Audi units, the serial number we require will usually be similar to AUZ2Z3D1274107. If there are several numbers on the radio chassis and you are unsure which is the part number, serial number etc., you can list them all in the 'Additional Details' section at the bottom of the form. We manually process each customer request, so we can check the numbers for you.

Labels applied to the case of the radio may overlap the back and top, or top and side panels. Look to see if such a label is torn along the line where the panels meet and let us know if you see this. It might indicate the radio has been previously repaired and the code reset.

You will need to pull the radio from the dashboard to read the numbers we need from its chassis - this will be on a printed label, engraved on the metal case, or both. Extraction 'keys' (often of the type shown here) are required to remove the radio - don't be tempted to try removing the radio another way or force it as you may damage the surrounding dashboard trim. The keys make it very easy - you can find them in motoring stores or online.